The importance of call centers has been understood all over the world, and very successful applications have started to appear. Exemplary implementations occurred especially in the airline, telecommunication and banking sectors. In the meantime, the health sector has been struggling to transform from a classical switchboard concept to a call center. Healthcare organizations have now seen that call centers are a gateway to the hospital for patients. Live Chat Outsourcing for solar or any other online business is mandatory in order to enhance online sales and leads. What do you think?